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Jun 8, 2015, 11:43 AM
3 Posts

surname in internet address treated as domain

  • Category: Mail
  • Platform: Windows
  • Release: 9.0.1
  • Role: Administrator
  • Tags:
  • Replies: 2

We have a user with an internet address like user.test@testing.com - but we also have a Non-adjacent domain called test - now when I try to send an email, internally, to the user

using their internet address the mail fails to deliver as the system tries to send to user@test - so it looks like the router has recognised the surname before the @ part as being a domain

How can I change that behaviour? is it in the Global Domain Configuration document? i.e. Domino domain(s) position: Left of '@' / Right of '@'

Jun 8, 2015, 2:40 PM
328 Posts
Try SMTP_LEFT_DOT_NEVER_DOMAIN=1

Try adding SMTP_LEFT_DOT_NEVER_DOMAIN=1 to your Notes.ini.

Jul 5, 2015, 7:05 AM
6 Posts
Change the separator character of internet address from '.' to '_'
-The issue can occur if the last name of the user is equal to the name of a domain document, such as a Foreign, Adjacent or Non-Adjacent domain,
 and if the address has a dot (".") to separate the first name and the last name.  

-Moreover, if there is a Non-Adjacent Domain called " * " (asterisk),
then ALL mail addressed in the format like 'user.test@testing.com' will be rerouted to a domain equal to the last name of the user .  

1. as solution enable notes.ini variable SMTP_LEFT_DOT_NEVER_DOMAIN=1
Other workarounds for this issue:

2. Change the separator character for the first and last names from the period '.' to an underscore '_'
3. Use a specific notes domain in the "Mail send to domain" field instead of a wildcard "*" in Non-Adjacent Domain document

This forum is closed to new posts and responses. Individual names altered for privacy purposes. The information contained in this website is provided for informational purposes only and should not be construed as a forum for customer support requests. Any customer support requests should be directed to the official HCL customer support channels below:

HCL Software Customer Support Portal for U.S. Federal Government clients
HCL Software Customer Support Portal